We currently have a waiting time for small personalised products which is about 7 to 10 working days. For larger pieces of furniture, please contact us for a time frame. 

You have 28 days to inform us if you want to cancel your order or exchange your product. Your cancellation time will expire after 28 days starting with the day on which you receive the goods you have ordered. Our returns policy only applies to goods that are not bespoke or personalised.

Unfortunately, some items are non-cancelable and non-refundable:​

  • Anything made to your specific requirements (i.e., outside of standard customisation options) is personalised or otherwise can't be re-sold due to a bespoke element is none refundable unless the product is damaged or defective upon arrival.

Once we have agreed on the return of a product, you will need to bear the delivery cost which we recommend you use a signed delivery. Once we have inspected the returned merchandise a refund will be given no longer than 14 days after back onto your card.

  • All the original product packaging must be returned with the item.

Screen Shot 2018-09-22 at 15.53.03.png

Spalted creates bespoke furniture, interiors, luxury personalised gifts and accessories which display unique & practical design with traditional craftsmanship.

Laurence Pitcher founded Spalted. Having fifteen years of experience in furniture design Laurence has helped to promote influential Oak and product design companies. With a vision to create bespoke design solutions for contemporary and traditional living and also working towards a more sustainable future.

World of Spalted

  For a commission with the wording of your choice, the delivery time is usually 7-10 working days for smaller products. Please contact us for larger products. Next day delivery is available, call for details.

CONTACT US

  contact@spalted.co.uk

  Call 07864687588 9 am till 5 pm

 

  Great Mongeham.

  Deal,

  Kent.

  

Follow Spalted

  • Facebook
  • Google+
  • YouTube
  • Pinterest
  • Instagram
  • Twitter